A disciplined, six-step recovery process
Every case is handled with the same rigor — built and refined across thousands of investigations.
- Step 1
Review your case
Based on years of experience we run preliminary checks to assess whether your case can result in a substantial retrieval. If we don't believe it can, we'll tell you upfront.
- Step 2
Gather the evidence
We collect every piece of evidence from your contact with the scammers — chats, transfers, on-chain data, screenshots, contracts and KYC documents.
- Step 3
Investigation report
Our analysts compile a structured report on your case, the people behind it, the entities involved and the money trail across banks and chains.
- Step 4
Action plan
Bundled with the report, you receive a step-by-step action plan: who to contact, what to file, in what order, and what to expect at each stage.
- Step 5
Expert assistance
You're never on your own. Our team guides you through executing the plan — from chargeback paperwork to ADR and regulatory submissions.
- Step 6
Get your money back
Once the action plan is executed, you can recover a substantial part — sometimes all — of your losses, without lengthy court proceedings.